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Writing for social media

The latest course schedule is available on our online booking page.

This course offers tips on how to boost your business through effective social media messaging. It covers how to build a brand tone of voice and target key audiences

for your business across primary social media platforms.

The session also looks at best practice tips for responding to customer queries and complaints online.

Who is this course for?

  • For people aged 18+
  • People who are involved with or interested in starting a small business
  • People with little to no knowledge of business marketing

What will you learn?

  • Understand how to establish a brand personality and tone of voice across social media platforms
  • Build skills in tailoring the brand message to key target audiences
  • Understand how to respond effectively to customer queries and complaints on social media
  • Develop skills in communicating key business features to customers online
  • Learn about some of the digital tools available to support online marketing


  • Currently involved in or interested in starting up a small business
  • Low-medium understanding of how to use a computer
  • Low-medium understanding of what social media is
  • Some experience using Microsoft Word

The latest course schedule is available on our online booking page.


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